Privacy policy.

Important Legal Disclaimer

Before we start, you must read this: I am an AI, not a lawyer.

This draft is for informational purposes only. It is not legal advice. Privacy laws (like GDPR, CCPA) are complex and change. Using a template without legal review can create serious liability.

Action Required: You must have a qualified lawyer in your jurisdiction review and approve this policy to ensure it fully protects you and complies with all applicable laws, especially regarding in-van recording, which has specific state-level regulations (e.g., "two-party consent" vs. "one-party consent").

Here is a draft designed to be clear, user-friendly, and cover the specific points you mentioned.

Lechera Express Privacy Policy

Last Updated: November 12, 2025

We're Lechera Express. Our business is getting you where you need to go, and to do that, we need to use some of your information. We want to be crystal clear about what we collect and how we use it.

"At-a-Glance" Version

We know you've got places to be. Here's the simple version:

  • We Collect What We Need: To book your ride, we need your name, phone number, email, and pickup/dropoff details.

  • Your Payment is Secure: We don't see or store your credit card info. That's handled by our secure, certified payment partners (like Stripe, Jotform, or PayPal).

  • We Don't Sell Your Data: We are not in the business of selling your personal information. Period.

  • 🚨 In-Van Recording: For your safety and ours, our vans are equipped with video (but not audio) recording. By riding with us, you consent to this. (More details on this below).

  • Why We Use Your Info: To confirm your booking, send you updates, respond to your questions, and improve our service.

  • The Full Details: The rest of this policy is the full-length, detailed version. We encourage you to read it!

Full Privacy Policy

1. What Information We Collect

We collect a few types of information to provide our service:

  • Information You Give Us: When you book a ride on lecherax.com or through our forms (like Jotform), you provide us with:

    • Full Name

    • Email Address

    • Phone Number

    • Pickup and Dropoff Locations

    • Booking Dates and Times

  • Payment Information: We use third-party payment processors (e.g., Stripe, PayPal) to handle your payment. Lechera Express never sees or stores your full credit card number or financial details.

  • Information We Collect Automatically: When you visit lecherax.com, our website may automatically collect technical information like your IP address, browser type, and how you use our site. We use this "analytics" data to see what's working and how to improve our website.

2. Your Safety & Our Security:

In-Van Recording

This is a critical part of our policy, and we want you to be fully aware.

All Lechera Express vans are equipped with internal security cameras.

What We Record: These cameras record video only.

What We DON'T Record: For your privacy, these cameras do not record audio.

Why We Record: We use these recordings for the safety, security, and accountability of all passengers and our drivers. It helps us investigate any incidents (like accidents, disputes, or lost property) and ensures a secure environment.

Who Can See It: Footage is stored securely and is confidential. It is only accessed by authorized Lechera Express personnel in the event of a specific safety or security incident, or for legal or insurance purposes.

By booking a ride and entering our van, you and all members of your party acknowledge and consent to this video recording.

3. How We Use Your

Information

We use the information we collect for one reason: to run our business and give you a great experience. This includes:

  • To Provide Our Service: To process your booking, manage your schedule, and get you from Miami to Orlando (and back!).

  • To Communicate With You: To send you booking confirmations, receipts, reminders, and important updates about your ride.

  • For Customer Support: To respond to your questions, comments, or concerns.

  • For Safety and Legal Reasons: To investigate incidents, comply with legal obligations, and protect the rights and safety of our company, our drivers, and our passengers.

  • To Improve Our Business: To analyze how people use our website and service so we can make it better.

4. How We Share Your

Information

We are very careful about who we share your information with.

  • Service Providers: We may share information with the third-party companies that help us run our business. This includes:

    • Booking Systems (like Jotform)

    • Payment Processors (like Stripe or PayPal)

    • Cloud & Email Providers (like Microsoft 365 or Google Workspace) We only share what is necessary for them to do their job, and they are required to keep your information secure.

  • Legal Requirements: We will share information if we are required to by law, such as in response to a subpoena, court order, or other valid legal process.

  • We Do Not Sell Your Data: We will not sell, rent, or trade your personal information to any third party for their own marketing purposes.

5. Data Security

We take the security of your information seriously. We use technical and administrative measures (like SSL encryption for our website, secure passwords, and reputable partners) to protect your data from loss, theft, or unauthorized access. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee its absolute security.

6. Your Rights and

Choices

You have control over your information:

  • Marketing Emails: If we send promotional emails, you can "unsubscribe" at any time using the link in the email. (We will still send you "transactional" emails, like your booking receipts).

  • Access or Delete Your Data: You can request to see a copy of the personal information we hold about you or request that we delete it. Please contact us at the email below. We will comply with your request as required by law.

7. Children's Privacy

Our service is intended for adults. We do not knowingly collect personal information from children under the age of 18. If you are a parent and believe your child has provided us with information, please contact us.

8. Changes to This

Policy

We may need to update this policy from time to time. If we do, we will post the new policy on this page and update the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please get in touch with us!

admin@lecherax.com

Terms of Service